In connection with the Services, we collect and store personal information from you when you
When you create a user account with the Services, we will ask for username, artist name, password, mobile phone number, email address, date of birth, bankdetails address, postal code and country.
If you connect to the Service using credentials from a third party like Google or Facebook, you authorize us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available, like your name, profile picture, age, country, hometown, email address, date of birth and gender.
When you upload music via our app or website, some additional personal information is provided by you when you do. This includes:
When you use or interact with the Service, we collect information about how the Service is accessed and used. This information includes:
When you make a payout through our third party payment provider, we may receive information like personal identification number, name, address, VAT-number and whether you’re a private person or a business, from them. We only obtain enough information to be able to make the payout, to comply with our legal (including, but not limited to, tax) obligations and to prevent and detect fraud.
If you choose to use features provided by Labelcaster that connect to your third party online profiles, accounts or services, we may collect information upon your approval. For example, if you prelove an Labelcaster.io release on Spotify, we may collect information from Spotify about your listening activity.
We may integrate with third party sources from time to time and may receive information about you from them.
We will process your information for the following purposes:
To administer your account, to enable and provide the Services and, if applicable, provide integration with a third party.
The data we collect from you will be held for as long as:
We never share or sell your personal data to third parties for their own purposes. We only do this for the purpose of providing you with and enable the Services as well as provide us with services.
The information you provide us when you register and upload a song or start your label record via our app and/or website, will be used to perform and provide our Service, by delivering it to the music services, platforms and partners. When delivering the music to the platforms, we provide them with:
We may share your information with advertising partners in order to send you promotional communications about Labelcaster.
In addition to the above, we may also share your information with third parties for these limited purposes:
If you’re a residence of Switzerland or the EEA, you understand that your information may be transferred to and stored outside of that area. The country it is transferred to might not have the same protection laws as your country. However, if we do transfer your information, we will make sure that we protect your personal data in accordance with the GDPR requirements and set up contracts with those parties to ensure this.
We do not let children under the age of 18 to register with our Services and therefore, we do not knowingly collect personal information from children. If you are under the age of 18, please do not provide us with any personal information. If you are a guardian of a child under the age of 18 and become aware that your child has provided personal information to us, please contact Customer Support and you may request to access any information stored and/or cancel the Service.
We always do our best to maintain administrative, technical and physical safeguards to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or disclosure. Your security is important to us.
Since the Internet can’t be 100% secure, make sure you protect your password and username to prevent anyone from accessing your information.
You are always entitled to receive information on data we have on you, free of charge. You also have the right to request to be erased and to get any inaccurate personal data blocked or corrected. Where we rely on consent to process your data, you can withdraw this consent at any time. Contact us!
To send a request, please contact us at Customer Support with your name, username and the email address you used when you registered with us.
If you’re not happy with how we handle your information, please contact us here.
If you have a complaint in relation to the processing of your data, you have the right to lodge a complaint to the supervisory data authority. The contact details of the Swedish supervisory data authority can be found here.
We and others working on our behalf employ cookies and related technologies to store information on or read information from your browser or device. They help us improve your experience, our Service and our marketing activities.
Your web browser is probably set to accept cookies by default. You can choose to change this to remove and reject cookies. If you do, this might affect certain features on our Service and some things might not work. If you use our Service on a mobile device, you can limit tracking and targeting in relation to ads. We cannot, however, control these opt out processes. You can also check www.aboutcookies.org to find out more on how you change your browser settings.
Sometimes we use pixel tags. The pixel tags are placed on certain web pages and when you access those web pages, the pixel tag generates a generic notice of the visit and permits us to ser or read our cookies. They are used together with cookies to track activity on a site by a particular device. If you turn off cookies, we can only see anonymous website visits.
We may use the following types of cookies:
These cookies are required for the operation of our site.
They allow us to recognize and count the number of visitors and see how visitors move around our Services. This helps us improve our Service.
Sometimes we use or partner with app developer platforms that use mobile SDKs to collect information, such as mobile identifiers (e.g., IDFAs and Android Advertising IDs) and information connected to how mobile devices interact with our Service and those using our Service.